Terms and Conditions
Refunds and Cancellations
- cancellation charges may apply, If the cancellation occurs more than 30 days prior to the event a 50% cancellation fee will apply; If the cancellation occurs less than 30 days prior no refund would be give
- Whenever a guest is not admitted to enter the Arena or when a guest is ejected from it for any reason stated in these Conditions, no refund will be paid in respect to the ticket.
Exchanges and Upgrades
- Changes for an earlier date:
No cost if the number and value of the tickets are the same or higher and the new booking is for an earlier date subject to availability. Changes for a later date:
If the exchange or upgrade occurs more than 30 days prior to the event a 20% exchange fee will apply subject to availability.
- Your contract for the purchase of Ticket(s) is formed as soon as We have processed Your payment and will expire immediately after the performance of the Event for which You purchased Ticket(s). However, any purchases are subject to payment card verification and other security checks and Your transaction may be cancelled if it has not passed Our verification processes.
- It is Your responsibility to check Your Ticket(s) as mistakes cannot always be rectified after purchase. Please check your Ticket(s) on receipt carefully and contact us immediately if there is a mistake.
Price and Payment
- The price of the Ticket shall be the price set at the time We accept Your order. All advertised prices are inclusive of any applicable taxes and per Ticket booking fee (where applicable) but exclusive of any per transaction, collection or delivery fee.
- No order will be accepted until We have received full payment in cleared funds. We reserve the right to cancel any booking which We reasonably suspect to have been made fraudulently.
Cinnamon Hotels & Resorts
117, Sir Chittampalam A.Gardiner Mawatha,
Colombo 02, Sri Lanka
SEND AN EMAIL : firstname.lastname@example.org
Hotline – +94 717118111