- I confirm that I will be providing you with my personal data and hereby expressly consent to the use of such data for the purpose of the booking made with you.
- This includes express permission to share the personal data information with your service providers and agents.
- I also further expressly consent to the use of my personal data to promote products and services of your company or brand.
- I confirm that I have read through your data policy and have understood my rights in relation to the personal data which I am providing to you.
Terms and Conditions
Refunds and Cancellations
- cancellation charges may apply, If the cancellation occurs more than 30 days prior to the event a 50% cancellation fee will apply; If the cancellation occurs less than 30 days prior no refund would be give
- Whenever a guest is not admitted to enter the Arena or when a guest is ejected from it for any reason stated in these Conditions, no refund will be paid in respect to the ticket.
Exchanges and Upgrades
- Changes for an earlier date:
No cost if the number and value of the tickets are the same or higher and the new booking is for an earlier date subject to availability. Changes for a later date:
If the exchange or upgrade occurs more than 30 days prior to the event a 20% exchange fee will apply subject to availability.
- Your contract for the purchase of Ticket(s) is formed as soon as We have processed Your payment and will expire immediately after the performance of the Event for which You purchased Ticket(s). However, any purchases are subject to payment card verification and other security checks and Your transaction may be cancelled if it has not passed Our verification processes.
- It is Your responsibility to check Your Ticket(s) as mistakes cannot always be rectified after purchase. Please check your Ticket(s) on receipt carefully and contact us immediately if there is a mistake.
Price and Payment
- The price of the Ticket shall be the price set at the time We accept Your order. All advertised prices are inclusive of any applicable taxes and per Ticket booking fee (where applicable) but exclusive of any per transaction, collection or delivery fee.
- No order will be accepted until We have received full payment in cleared funds. We reserve the right to cancel any booking which We reasonably suspect to have been made fraudulently.
The client is required to provide full and accurate details in the form required by us in order for us to process the booking made by the client. We are not in a position to confirm or process any bookings made by the client in the event that the client does not provide such personal data as required.
Cinnamon Hotels & Resorts confirms that all personal information provided by the you will be used for the purposes of facilitating the booking/s made by you and to promote the products and services of the Company and its brand. We may provide and /or transfer such personal data to our service providers, agents and other parties as required for the purpose of facilitating the booking made by you. Such personal data will be stored for a period not exceeding 24 months.
The client shall have the right to request from us, access to, any rectification or erasure of personal data provided to us or to restrict the processing of such data. The client shall also have the right to withdraw his/her consent for us to use the personal data at any time in writing, provided that any processing of data prior to the withdrawal of such consent shall not be rendered unlawful. Furthermore, if the client is an EU data subject, the client shall have the right to lodge a complaint with a supervisory authority in the event that there is a breach of the relevant data protection regulations.
Cinnamon Hotels & Resorts
117, Sir Chittampalam A.Gardiner Mawatha,
Colombo 02, Sri Lanka
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Hotline – +94 717118111